Revolutionizing the Patients' Journey
While medical advances accelerate, many clinics still rely on outdated systems that create delays, inefficiencies, and patient frustration.
We’re here to change that.
Our smart, streamlined solution makes booking effortless—for patients and providers alike—unlocking better care, higher efficiency, and real results.
It’s time for a smarter, more efficient solution.
In private facilities, the average no-show rate is estimated to be between 10% and 40%.
Almost 45% of no-shows is caused by patients who forget their appointment or are unable to attend without an easy way to communicate the change
It's inefficient. It's frustrating. It's avoidable
Easy Rescheduling
MedSync offers the option to reschedule an appointment directly from a page that summarizes all available slots, without canceling the previously scheduled appointment in advance, making the process much easier.
Delay Stabilization
The calendar will include 10/15 minute “buffers” in the doctor’s timetable to reduce or completely erase the delay that is slowly accumulated throughout the day.
Reminders
The system will send reminders (messages, emails, or automated phone calls) based on the patient’s preferences. The reminder could ideally be sent multiple times. These reminders will allow people to reschedule their appointment as soon as they realise they won’t be able to attend though a link.
Document Cloud Section
Any medical report, prescription, or analysis easily accessible.
Automated Phone Service
Automated call in service to schedule appointments.
AI Chat-Bot and Notifications
Need help or have any doubts? An AI Chatbot is there to easily assist patients.
MAXIMIZE CARE.
MINIMIZE COSTS.
Streamline your scheduling – try our platform today.
Included with our solution
Simplify your check-ins with our smart totems
RECEIVE A QR CODE
SCAN
PAY
It is as easy as that!
Explore the Technology Powering Smarter Healthcare
Discover how our platform saves time, reduces no-shows, and modernizes your workflow—from check-in to follow-up. Learn Everything there is to know about Medsync and our features.
From No-shows to Know-Shows
Benefits for our Clinics
At MedSync, we help private clinics unlock the full potential of their time and resources. Our intelligent platform cuts down no-shows and late cancellations with automated reminders and effortless rescheduling, no cancellations needed. Self-service kiosks, QR-code payments, and built-in time buffers streamline daily operations, helping clinics welcome more patients without delays. With our secure cloud system, sharing reports and prescriptions becomes faster and paperless. MedSync isn’t just a tool: it’s a smarter, simpler way to run your clinic and boost patient satisfaction.
Maximising Patients' care
Benefits for our Patients
MedSync is built around what patients value most: simplicity, speed, and control. Timely reminders and easy one-click rescheduling take the stress out of managing appointments. Upon arrival, fast check-in kiosks and QR payments cut waiting times and queues. All medical documents are stored securely online, ready whenever patients need them. Whether online or by phone, MedSync makes it effortless for anyone to manage their healthcare journey. All with less hassle and more peace of mind.
Frequently Asked Questions
MedSync is a cloud-based platform designed to streamline patient scheduling, digital records management, inter-provider communication, and care coordination.
MedSync is designed for clinics and group practices looking to streamline operations and grow revenue by reducing admin time, improving scheduling, and enhancing patient retention.
Most clinics can go live within 2–4 weeks, depending on integration complexity and staff training needs. We offer hands-on onboarding support.
Yes. MedSync is fully compliant with HIPAA, GDPR, and other relevant healthcare data protection regulations, ensuring secure data handling for your clinic.
Yes. MedSync supports multi-location practices and provides role-based access for doctors, nurses, admins, and support staff.
We offer dedicated account managers, 24/7 technical support, and on-demand training resources for your team.
Our Happy Clients!
“Excellent app design and very user-friendly. I was able to connect with a doctor within hours, and the follow-up was thorough. Only reason I’m not giving 5 stars is because there were a few minor bugs in the chat feature, but support resolved it quickly. Highly recommend!”
Martin S.
“I’ve been using this platform for a few months now and I’m really impressed with the convenience and professionalism of the service. Booking appointments is seamless and I appreciate the quick response times. I’d love to see even more specialists added in the future, but overall it’s been a game-changer for my healthcare needs.”
Shelly B.
“This service exceeded my expectations! Fast, reliable, and genuinely caring professionals. It made accessing healthcare so much easier, especially during busy weeks. I’ll definitely keep using it and have already recommended it to my friends and family.”
Giulia R.
Francesco Lucchetti
Co-Founder
Ilaria Mostarda
Co-Founder
Giovanna Sofia Pennacchi
Co-Founder